Official support center · btamobileapps.com

Every question
about our apps,
answered with care.

Welcome to the user support channel for the apps crafted by Bta Mobile Apps. Browse the most common questions, review our privacy and terms, or reach out to us directly — we read every message.

Response time
≤ 48h
Contact
info
@btamobileapps
Platforms
iOS &
Android
Open a support request
I.

Supported Applications

Four apps
01
Chronos — Perfect Egg Timer app icon
iOS·Kitchen·Timer

ChronosPerfect Egg Timer

The art of finding the exact yolk. Soft, jammy, medium, hard — every preference tuned to the second with quiet precision. A minimal interface, a single tap, a faultless result.

02
Namaz Vakti · Adhan · Dhikr · Asma app icon
iOS·Spiritual·Daily

Namaz VaktiAdhan · Dhikr · Asma

A serene companion gathering the five daily moments into one quiet calendar. Adhan notifications, a dhikr counter, the 99 Names, and a Qibla indicator — all without distraction, advertising, or noise.

03
AI Qibla — Compass & Notes app icon
iOS·Compass·AI Notes

AI QiblaCompass & Notes

A modern, meticulous way to find the Qibla. A precise compass engine joined with an AI-assisted notebook keeps your spiritual journal in one quiet place. Refined typography, the visual silence of orientation.

04
Dhikrly — Tasbih Counter app icon
iOS·Tasbih·Counter

DhikrlyTasbih Counter

The traditional rhythm of dhikr carried into a modern, tactile counter. Quiet tally, customisable dhikr sets, daily goals, and a gentle haptic feedback — a small place of stillness you keep in your pocket.

— Developer page

Find all of our applications on Google Play

Google Play
II.

Frequently Asked

Quick answers
I ran into a bug in one of your apps — what should I do?

First, please make sure you are running the latest version. If the issue persists, send a short e-mail to info@btamobileapps.com including your device model, operating system version, and the steps that produced the bug. A screenshot or short screen recording shortens the investigation significantly.

How do I cancel my subscription?

All purchases are managed by Apple App Store or Google Play. On iOS: Settings → Apple ID → Subscriptions. On Android: open the Google Play app, tap your profile icon, then Payments & subscriptions → Subscriptions and cancel from there.

Where is my data stored?

Whenever possible we keep user data on the device itself. Features that require cloud backup, sync, or AI processing pass through encrypted channels and trusted providers. See our Privacy Policy for the full breakdown.

I'd like to suggest a new feature.

We'd love to hear it. Send your suggestion to info@btamobileapps.com and mention which app it relates to. Every idea is added to the studio notebook and helps shape the roadmap.

Prayer / Adhan times appear incorrect.

Make sure the app has location permission and that the system time zone is correct. The calculation method (Diyanet, MWL, ISNA, etc.) also influences the result. If the issue continues, write to us with the city you are in.

The Qibla compass is inaccurate.

Compass accuracy depends on the device's magnetometer. Calibrate by moving the phone in a figure-eight (∞) motion. Keep it away from metallic surfaces, magnetic cases, and other electronics for the most accurate reading.

III.

Open a Request

Two ways
i

Write us an e-mail

The fastest route is a direct e-mail. Including the app's name in the subject line speeds up the reply.

  • Average reply24–48 hours
  • Working daysMon — Fri
  • LanguageEnglish · Türkçe
ii

Quick request form

Fill in the short form below and we'll open it in your default mail app.

An interface should be
as simple as a prayer, as ordered
as a tasbih, as patient as an hourglass.

— studio notes